Inbound Customer Support
Complete call support and customer care through a highly trained inbound team of professional tele-callers, team leaders and managers.
What we do
What each line covers
Hover a service to preview
Our clients
Trusted Across Industries
Twenty brands across banking and insurance, telecom, retail, media, wellness, healthcare, industry and education.
RenewBuy
Reliance
Business process management
Fourteen Support Functions,
Run End to End
Every customer touchpoint from first contact to final invoice — staffed, scripted and measured by Adamas teams.
Query Handling
As part of our inbound services, our well-trained team provides all enquiry handling — an integral and essential fragment of customer support.
Email and Chat
Support services for customer query, request and complaint handling across written channels.
Outbound Calling
Adamas specializes in outbound portfolio-wise collection services, including EMI and debt collections, with a team that keeps every call professional and relationship-first.
Pre Sales
Comprehensive support to engage, identify, filter and schedule appointments with the most promising potential customers for specific services, supporting the core sales team.
End to End Sales
Start-to-finish functional solutions, from first engagement all the way through to sale of the product.
Appointment Generation
Appointment generation services that round out complete sales solutions for our customers' businesses.
Outbound Lead Generation
Generating prospective leads for sales teams, in order to increase the sales revenue of the establishments and businesses we work with.
Outbound Surveys
We help survey your customers and collect information for the betterment of your business's product or service.
Seller Support
We support matchmaking of buyers and sellers through tele calling, and assist with the buyer's onboarding journey.
Online Data Entry
Online data compilation services for better ease of access and organized storage in a digital format — one of the many ways Adamas makes your business process straightforward.
Data Mining
Comprehensive extraction-of-data services that transform your raw data into actual usable information through social and digital platforms.
Payroll Management
Outsourced payroll run end to end at cost-effective plans, with complete confidentiality assured across every pay cycle.
Accounting and Financial Services
Complete accounting and finance services such as billing, invoicing and outsourced payroll at cost-effective plans, with complete confidentiality assured.
Let's connect
Tell us which function you want covered
Send us the scope — a single process or an entire support function — and we will map it to one of the four lines and the team that would deliver it.